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Vol. 2 No. 2 (2023): Volume 2 Issue 2 2023

DOI: https://doi.org/10.48039/mjtum.v2i2

Published: 2023-12-29

Editorials

Editorial Note

Cosmas Munga

Articles

Effectiveness of Compensation Recovery Strategies in Enhancing Customer Experience in Star-Rated Hotels in Mombasa County, Kenya

Judith Keya, Anthony Pepela, Alex Kivuva

1-9
- pdf
Fishery characteristics and stock status of Lethrinus lentjan in selected fishing areas along the Kenya Coast

Susan Ketterer Akinyi, Cosmas Nzaka Munga, Thomas Kalama mkare

10-27
- pdf
G2C Communication Through Government Service Portals: An Assessment of Kenya’s e-Citizen and eFNS Portals

Daniel Robert Aswani, Sylvia Ndanu Mutua

28-36
- pdf
Exploring Public Perceptions towards Online Content Regulation in Kenya

Sylvia Ndanu Mutua

37-51
- pdf
Evaluating Factors Influencing Quality Assurance of Building Construction Projects: A PLS-path Modelling Approach

Esther Njoki Gacheru, Stephen Diangá, Sylvester Masu, Richard Onchiri

52-65
- pdf
A Scoping Review of Perinatal Recreational Drug Use: Methods, Socio-Demographic Characteristics and Commonly Used Drugs

Marcellina Ndegwa, Joseph Baya Msanzu, Valentine Budambula

66-76
- pdf